Tottori Cross

Please note the fiber content of the fabric you are working with, and follow the applicable instructions: 

Cotton, linen, or ramie - Machine washable on cool cycle. Hang to dry or machine-dry using low temperature. 

Silk - Handwash with cool water recommended. Hang to dry.

Superwash Wool - Machine washable on cool cycle with pH neutral soap, though hand wash recommended. Lay flat or hang to dry.

Wool and Wool blends - Handwash only in lukewarm water with pH neutral soap. Lay flat or hang to dry.

This item is a final sale. Once purchased, there are no cancellations, exchanges, store credits, or returns.

If you would like to add-to-order, please click here to review the instructions. Shipping charges are non-refundable.

If you would like to apply a discount code, please click here to review the instructions. We cannot refund discounts.

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Packages ship Tuesday through Saturday via USPS. Once shipped, you will receive a confirmation email and tracking number. Please use the tracking number provided and contact the shipping carrier directly with any questions about transit and delivery. 

US ORDERS

Please select the insured option at checkout to ensure compensation for a lost package. Once the package has been picked up by the shipping carrier, we are not responsible for lost, stolen, or damaged packages. We do not offer refunds or credits for lost or stolen packages.

If you select an insured option and need to file a claim with USPS, we will provide you with any documentation needed to complete your claim. Packages are insured for the order total. If your package is stolen, please contact your credit card company to receive any possible compensation. 

Please note: If you choose the 6-7 business day option, your package will ship within 6-7 business days of receiving your order. If you would like your package sooner, please choose the 3 or 4-5 business day option.

US orders $12 pre5-tax and above:
Free - 6-7 business days, uninsured
$5 - 4-5 business days, insured
$12 - 3 business days, insured

US orders under $125 pre-tax:
$9.00 - 6-7 business days, uninsured
$11 - 4-5 business days, insured
$20 - 3 business days, insured

INTERNATIONAL ORDERS
Canada: starting at $28*
International: starting at $35*

*For packages weighing 2 pounds plus, we will invoice you for additional shipping charges. Contact us for a quote.

All international orders are shipped uninsured USPS First Class Parcel Post. We are not responsible for packages which are held in customs or lost. International orders may incur customs fees. We are not responsible for fees you may incur. International shipments can take two months to reach their destination. We caution against placing an order if you live outside the United States. At this time, we are unable to ship to the United Kingdom due to the complicated VAT situation. 

CURBSIDE PICKUP
To pick-up your order at our shop, when checking-out, under shipping method, choose Pick up at our Oakland store - 6328 San Pablo Ave.

You will receive an email when your order is ready. Orders placed Tuesday-Saturday are typically ready within 2-3 hours. To pick-up your order, come to the shop between 11am-3pm, Tuesday-Saturday. Knock on the front door and give us your name. 

PREORDERS
Preorders ship on the date listed on the product’s webpage. If you ordered additional items, all items will be shipped with your preorder. If you would like those items shipped separately, please place two separate orders.

1 yard = Qty 4
1.5 yards = Qty 6
2 yards = Qty 8
2.5 yards = Qty 10
3 yards = Qty 12
3.5 yards = Qty 14
etc..