Yarn Winding Service

Would you like your yarn wound into balls?

It is $5 per skein. Please add the number of skeins you would like wound into balls below. If you would only like 1 or 2 out of your total order wound, make sure to let us know which ones you would like in the note section when you are checking-out.

Also, please note, once the skeins have been wound into balls, they are no longer eligible to be exchanged for store credit. Thank you for understanding. 

This item is a final sale. Once purchased, there are no cancellations, exchanges, store credits, or returns. 

If you would like to add-to-order, please click here to review the instructions. We cannot refund shipping charges.

If you would like to apply a discount code, please click here to review the instructions. We cannot refund discounts.

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Packages ship Tuesday through Saturday via USPS. Once shipped, you will receive a confirmation email and tracking number. Please use the tracking number provided and contact the shipping carrier directly with any questions about transit and delivery. 

Please select the insured option at checkout to ensure compensation for a lost package. Once the package has been picked up by the shipping carrier, we are not responsible for lost, stolen, or damaged packages. We do not offer refunds or credits for lost or stolen packages.

If you select an insured option and need to file a claim with USPS, we will provide you with the documentation needed to complete your claim. Packages are insured for the order total. If your package is stolen, please contact your credit card company to receive any possible compensation. 

Please note: If you choose the 6-7 business day option, we will ship your package within 6-7 business days of receiving your order. If you would like us to ship your package sooner, please choose the 3 or 4-5 business day option.

US orders $110.00 pre-tax and above:
Free - 6-7 business days, uninsured
$5 - 4-5 business days, insured
$12 - 3 business days, insured

US orders under $110.00 pre-tax:
$9.00 - 6-7 business days, uninsured
$11 - 4-5 business days, insured
$20 - 3 business days, insured

Canada: $28*
International: $35*

*For packages weighing 2 pounds plus, there will be additional shipping charges. Please contact us for a quote.

International Orders
All international orders are shipped uninsured USPS First Class Parcel Post. We are not responsible for packages which are held in customs or lost. International orders may incur customs fees. We are not responsible for fees you may incur. International shipments can take two months to reach their destination. We caution against placing an order if you live outside the United States. At this time, we are unable to ship to the United Kingdom due to the complicated VAT situation. 

Curbside Pick-Up
To pick up your order at our shop, when checking out, under shipping method, choose Pick up at our Oakland store - 6328 San Pablo Ave.

You will receive an email when your order is ready. Orders placed Tuesday-Saturday are typically ready within 2-3 hours. To pick up your order, come to the shop between 11am - 3pm, Tuesday-Saturday. Knock on the front door and give us your name. 

Pre-orders
Pre-orders will ship on the date listed on the product’s webpage. If you ordered additional items, all items will be shipped with your pre-order. If you would like those items shipped separately, please place two separate orders.